01 Apr 2020
How to help your clients during the covid-19 pandemic.
Be open and transparent about your own setbacks as well as your ongoing capabilities in these new circumstances.
Don’t over promise.
Do not over-promise if you need to scale down. Your customers will adjust their expectations based on your messaging and, more than likely, appreciate your honesty.
Introducing new payment terms can help your clients to continue business during this harsh economic period.